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Privacy POLICY

Privacy Policy

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Effective Date: 15/05/2023

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This Privacy Policy ("Policy") explains how Happy Helio ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "users") of our social media content creation services and website. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

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  1. Information: We may collect the following types of personal information from you:

    a. Personal Information: When you register an account, we may collect your name, email address, username, password, and other information you provide to us voluntarily.

    b. User Content: We collect the content you create, upload, or share on our platform, including photos, videos, comments, and other information.

    c. Usage Information: We automatically collect information about your interactions with our services, such as your IP address, device information, browser type, access times, and referring website addresses. We may use cookies and similar tracking technologies to collect this information (refer to our Cookie Policy for more details).

  2. Use of Information: We may use the personal information we collect for the following purposes:

    a. Providing Services: To provide, personalize, and improve our social media content creation services, including facilitating the creation and sharing of content, responding to your inquiries, and delivering customer support.

    b. Communication: To communicate with you about our services, updates, promotions, and other relevant information. We may use your email address to send you newsletters and marketing communications (you can opt out of receiving such communications at any time).

    c. Analytics and Research: To analyze and understand how users interact with our services, improve their functionality, and develop new features and offerings.

    d. Legal Compliance: To comply with applicable laws, regulations, or legal processes, and respond to lawful requests or legal authorities.

    e. Protection and Security: To protect the rights, safety, and security of our users, prevent fraud or misuse, and enforce our policies and terms of service.

  3. Information Sharing and Disclosure: We may share your personal information in the following circumstances:

    a. Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing our services. These service providers are authorized to access your personal information only as necessary to perform their functions on our behalf and are obligated to protect your information.

    b. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.

    c. Business Transfers: In the event of a merger, acquisition, sale, or other transfer of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction.

    d. Consent: We may share your personal information with your consent or as otherwise disclosed at the time of collection.

  4. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

  5. Your Rights and Choices: You have certain rights regarding your personal information. You may:

    a. Access and Correct: Access, update, or correct your personal information by logging into your account settings or contacting us directly.

    b. Opt-out: Opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us.

    c. Delete: Request deletion of your personal information, subject to our legal obligations or legitimate interests.

Ideas Cartel at the Old Foundry

1 Sand Hill Rd

Green Point

Cape Town, 8001

South Africa

cookie policy

hello@happyhelio.com

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